Link: https://www.cisco.com/c/en/us/products/contact-center/finesse/index.html
Description: WEBContact us. Features and benefits. Transparent integration. Finesse offers transparent integration with the Cisco Collaboration portfolio and is standards-compliant. It provides low-cost customization of the agent and supervisor desktops through open web 2.0 APIs and facilitates integration of value-added applications.
DA: 35 PA: 85 MOZ Rank: 82
Link: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1201/user/guide/cfin_b_1201-cisco-finesse-desktop-userguide/cfin_b_1201-cisco-finesse-desktop-userguide_chapter_01.html
Description: WEBJan 11, 2019 · Supervisors have additional features that appear on their desktops. The supported resolution for the Finesse desktop is 1366 x 768 or higher. This chapter describes the interface of the Finesse desktop for agents and supervisors. The Finesse desktop is customizable.
DA: 87 PA: 89 MOZ Rank: 85
Link: https://www.cisco.com/c/en/us/support/customer-collaboration/finesse/series.html
Description: WEBFinesse 12.0 (1) Status: Available | Release Date: 11-Jan-2019. Finesse 12.5 (1) Status: Available | Release Date: 21-Jan-2020. Finesse 12.6 (1) Status: Available | Release Date: 10-May-2021. Finesse 12.6 (2) Status: Available | Release Date: 27-Apr-2023. Introduction.
DA: 90 PA: 82 MOZ Rank: 31
Link: https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/finesse/datasheet-c78-743225.html
Description: WEBJan 28, 2020 · Product overview. Cisco Finesse ® helps businesses and organizations deliver a Connected Digital Experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time and channels. Your customer service representatives need immediate access to a wealth of information.
DA: 12 PA: 91 MOZ Rank: 88
Link: https://www.cisco.com/c/en/us/support/customer-collaboration/finesse/products-installation-guides-list.html
Description: WEBCisco Finesse Installation and Upgrade Guide, Release 12.0(1) Cisco Finesse 11.6(1) Cisco Finesse Desktop User Guide for Unified Contact Center Enterprise Release 11.6(1)
DA: 47 PA: 42 MOZ Rank: 50
Link: https://developer.cisco.com/docs/finesse/
Description: WEBCisco Finesse is a next-generation agent and supervisor desktop designed to provide a collaborative experience for the various communities that interact with your customer service organization. It also helps improve the customer experience while offering a user-centric design to enhance customer care representative satisfaction.
DA: 29 PA: 20 MOZ Rank: 69
Link: https://www.cisco.com/c/en/us/support/customer-collaboration/finesse/products-user-guide-list.html
Description: WEBCisco Finesse 12.0 (1) Cisco Finesse Agent and Supervisor Desktop User Guide Release 12.0 (1) End-User Guides.
DA: 92 PA: 39 MOZ Rank: 34
Link: https://www3-realm.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1051/user/guide/CFIN_BK_CF3279DF_00_cisco-finesse-desktop-user-guide-1051.pdf
Description: WEBCisco Finesse Desktop User Guide for Unified Contact Center Enterprise Release 10.5(1) First Published: June04,2014 Americas Headquarters Cisco Systems, Inc.
DA: 15 PA: 41 MOZ Rank: 45
Link: https://video.cisco.com/detail/video/5796707050001
Description: WEBApr 12, 2024 · Improve your customer experience with Cisco Finesse. This next-generation agent and supervisor desktop provides a collaborative experience for the communities that interact with your customer service organization.
DA: 18 PA: 18 MOZ Rank: 60
Link: https://www.g2.com/products/cisco-finesse/reviews
Description: WEBDec 25, 2023 · Do you work at Cisco Finesse? Claim your profile to update your information. Product Information. Reviews. Pricing. Features. Top Rated Cisco Finesse Alternatives. Zoho Desk. (5,439) 4.4 out of 5. Salesforce Service Cloud. (3,704) 4.3 out of 5. Freshdesk. (3,117) 4.4 out of 5. See all Cisco Finesse Alternatives. Freshdesk.
DA: 98 PA: 55 MOZ Rank: 28
